| System Name | System Description | System URL | Support Guide | Trouble Shooting |
|---|
| OpsDB | This is the Operations Network Services Inventory System. It records circuits, equipment and cables. | https://opsdb.dante.net/ | Support Guide | Raise a ticket |
| Cacti CLI | The Cacti Command Line Interface (CLI) is a bash shell script that enables Operations Engineers to create Traffic graphs within the Cacti System |
| Support Guide | Raise a ticket |
| Dashboard (Current) | Dashboard is a fault management system that helps identify issues within the network that affect services that GEANT project provides. | https://primary-dashboard.geant.net | Support Guide | Raise a ticket |
| New Dashboard | Dashboard is a fault management system that helps identify issues within the network that affect services that GEANT project provides. This is an event driven system that relies on a messaging system architecture | http://prod-dboard01.geant.net:8080/dashboardV2/ | Support Guide | Raise a ticket |
| Cacti | This is an off the shelf PHP based package that using SNMP commands to obtain Traffic Utilisation statistics | http://cacti.geant.net/cacti/ | Support Guide | Raise a ticket |
| Autobahn |
|
| Support Guide | Raise a ticket |
| Poller | This is a state of the art Genric Polling system that records Network Traffic Utilisation information as well as Network Element/Service history |
| Support Guide | Raise a ticket |
| Technology Proxy |
|
| Support Guide | Raise a ticket |
| MDVPN MSR | The Multi-Domain Virtual Private Network Monthly Service Report is a report on the availability of the MDVPN services | http://test-msr.geant.net:8888/md_vpn/ | Support Guide | Raise a ticket |
| MSR | The Monthly Service Report is a report on the availability and utilisation of the various network services | http://test-msr.geant.net:8888/msr/ | Support Guide | Raise a ticket |
| Usagemap | The is a graphical representation of the traffic utilisation to and from GEANT of partner NRENs | http://cacti.geant.net:8888/usagemap | Support Guide | Raise a ticket |
| Rancid | This is a version control of Router configurations | http://rancid.geant.net | Support Guide | Raise a ticket |
| BOD |
|
| Support Guide | Raise a ticket |
| OTRS Integration | The describes the OTRS SOAP based web service for Retrieving, Searching and Inserting Ticket into the OTRS system |
| Support Guide | Raise a ticket |
| Slack Integration | This describes the SLACK Slash command integration, allowing messages to be created within specific channels |
| Support Guide | Raise a ticket |
| Maintenance Calendar | This obtains all the Emergency, Planned and Internal maintenance tickets from OTRS and displays them in a Microsoft Outlook Calendar |
| Support Guide | Raise a ticket |
| EUMETSAT Portal | This is a web based portal to manage and monitor the EUMETSAT Multicast transmission across GEANT | http://eumetsat.geant.net/portal/ | Support Guide | Raise a ticket |
| Data Warehouse | This is the Enterprise Edition of MySQL and is used to store copies of core business data for the purpose of reporting. |
| Support Guide | Raise a ticket |
| Enterprise Service Bus | This is a messaging system based on Apache ActiveMQ that is used by various systems as a method of loose coupling with other systems | http://esb.geant.net:8161/admin/ | Support Guide | Raise a ticket |
| Tableau Server | This is the Reporting Server that uses data within the Data Warehouse to generate Ad-Hoc Business Reports | http://test-tableau01.geant.net/ | Support Guide | Raise a ticket |
| EventR | The leading online calendar and event registration tool for the research and education networking community. | https://eventr.geant.org | Support Guide |
|
| Compendium | The GÉANT Compendium provides an authoritative reference source for anyone with an interest in the development of research and education networking in Europe and beyond. | https://compendiumdatabase.geant.org | Support Guide: see README on GitLab |
|
| NREN Service Matrix | This matrix is intended to provide a comprehensive overview of all services that GEANT NRENs offer nationally. | https://nrenservices.geant.net | Support Guide |
|
| Webshop | GEANT Webshop | https://webshop.geant.org https://www.terena.org/intranet/webshop | Support Guide |
|
| GEANT Service Matrix | Proof of Concept of GEANT Services displayed in NREN Matrix format. | Product Lifecycle Management | Support Guide |
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