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eduroam Managed IdP  service should transition from its pilot under the JRA3, into the SA2 production operations. The exit development gate was approved by the PLM on 25th of June , officially marking the start of transition.

What is the relations to pilot - something to move or install from scratch

The transition generally consist of the following areas of work:

  1. Documentation preparation and signoff
  2. Test and Validation
  3. GDPR compliance checking
  4. IPR compliance checking
  5. Operational team establishment 
  6. Operational team training
  7. Support team establishment
  8. Support team training
  9. Operational deployment
  10. Service promotion


Teams/people:


IN PROGRESS

DONE

No

Work item

Responsible

Comment

Status

Start date

End date


Preparation of documentation - based on the SA2 Service Template







Service Description

-Development team prepares

-SM signs off






Service policy (Terms of use, SLA)

-Development team prepares

-SM signs off







Branding and Visibility

-Development team prepares

-SM signs off






Operational Requirements

-Development team prepares

-GDPR accountable sign off






OLA

-Development team prepares

-SM and core team sign off






Operational documentation

-Development team prepares

-SM signs off, test team can validate






Operational processes

-Development team prepares

-SM signs off, test team can validate






User documentation

-Development team prepares

-SM signs off, test team can validate






User support

-Development team prepares

-SM signs off, test team can validate






GDPR - data inventory, privacy notice, DPA

-Development team prepares

-GDPR accountable and SM signs off






Test and validation





Make a test plan

Development team and Test team prepares

Proposal in progress






IPR compliance checkingIPR accountable




GDPR compliance checkingGDPR accountable




Operational team establishment





Appoint service managerOperations accountable




Define roles, skills, manpower neededDevelopment team




Appoint operational team members

SM




Operational team training





Support team establishment





Support team training





Deployment in production environment





Central monitoring set up





Back up and restore





Resource inventory configured





stefan/miro needs to write up this in details ...





Service Promotion