GÉANT Special Interest Groups (SIGs) are established under the auspices of GÉANT in order to create an open forum where experts from its community exchange information, knowledge, ideas and best practices about specific technical or other areas of business relevant to the research and education networking community.
The GÉANT SIG – Network Operations Centres is the successor of the former TERENA Task Force on NOCs (aka. TF-NOC).
The NOC Tools Survey 2015 is now closed. Results will soon be analyzed and published. |
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The GÉANT special interest group on network operation centres (SIG-NOC) invites the community to provide information about the software tools that NOCs use to operate networks and services. An online survey is available at https://www.surveymonkey.com/r/noc-tools-2015 This exercise builds on a previous survey in 2012, which asked a broader range of questions. The new survey repeats only the NOC tools part because SIG-NOC realised that the tools and techniques used by NOCs have progressed a lot since the previous survey. The new survey can be completed either by NOCs responsible for network operations or by NOCs responsible for both network and service operations. As the survey is mainly focusing on tools and operations practices, it is recommended that it should be filled out by someone who has a complete overview of NOC operations. Thank you for participating in the survey. Your feedback is important! |
The main topics covered by the new SIG would include, but would not be limited to
- To facilitate knowledge exchange and collaboration for leading staff members of Network Operation Centres (NOCs) as well as network engineers involved in the integration and optimization of NOC tools and processes in order to foster the development and improvement of NOCs, primarily within the research and education community.
- To explore and get an understanding of the taxonomy of Network Operation Centres, collecting information on how NOCs do things and then discuss how to enhance them and document this for future reference.
- To offer a forum for exchanging and promoting ideas, experience and knowledge on NOC tools, functions, workflows, procedures and best practices, making communication easier.
- To facilitate the inter-NOC discussions in case of multi-domain services.
- To liaise with GÉANT Operations, and other e-infrastructures such as EGI, EUDAT, and PRACE.
- To foster face-to-face and online meetings, providing a breeding ground to discuss, elaborate and disseminate early thoughts, brought in by members of the research and education community that can evolve into projects or services.
The proposed achievements and KPIs for the first year are summarized in the table below
Planned achievements | KPIs | Report |
|---|---|---|
Discuss, design and develop recommendations for a NOC Personnel’s Training (basic) and potential Certification Programme in order to bring/keep NOC staff up to the “standard” level. | List of recommendations | due to April 2016 |
Invite NOC tool developers and organize half-day technical tutorial sessions on various products/topics. | 1 or 2 tutorials | due to April 2016 |
Extend the reach of the community to regional, metropolitan and campus NOCs. | 2-3 new NOCs to join in this category | due to April 2016 |
The SIG-NOC Charter can be downloaded from here.
The former TF-NOC pages can be found at https://www.terena.org/activities/tf-noc/
Facts
This is the first year of SIG-NOC
1 May 2015 - 30 April 2016.
The SIG-NOC is jointly led by its Steering Committee
- Brian Nisbet (HEAnet)
- Jonny Lundin (NORDUnet)
- Pieter Hanssens (Belnet)
- Maria Isabel Gandía Carriedo (CSUC)
Community
~220 people on the mailing list
Non-exclusive list of active SIG participants are
AARNet, ACOnet, AMRES, Belnet, CANARIE, CARNet, CESNET, CSC/Funet, GÉANT, GRNET, HEAnet, IUCC, NORDUnet, PSNC, RENATER, RedIRIS, RENAM, SWITCH, UNINETT, BelWü, CSUC, SURFSara, Rhineland-Palatinate, CERN, CSUC, GÉANT, SUNET