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In order to use all the functionality of the Adobe Connect service you will need to install the Flashplayer browser plugin and the Adobe Connect Add-on. You should not need administrator rights to install the add-on, but Flashplayer will need admin rights, so it might be a good idea to ask your local IT Support person to help with this procedure in case you hit any problems.
The steps:
- Install Flash Player
- Head to test page
- Install Adobe Connect Add-on if necessary
- Restart
There is a webpage you can head to to test if your browser is ready to access the meeting:
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When you visit this link, a test procedure will start to run, check that you have Flash Player installed, check that you are able to connect to the service, checks your connection speed and if you have the Adobe Connect Add-in installed and working. If you get all green ticks, then you are good to go, otherwise follow the instructions on screen to solve your problem. If you dont see the test procedure running at all, then you dont have flash player installed, so follow the 'Download Flashplayer' link provided and install that first.
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After all that installing, especially on Windows, its a good idea to restart your machine, at least close and re-open your browser, just to make sure the installers completed successfully.
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