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- Links between Daniela & Lukas's tasks
- Attributes
- SIRFTI & Assurance
- eduGAIN central tools and integration of T2 tools
- Links between Lukas & Maarten's task
- Assurance / 2nd factor
- Links between Business dev and everyone!
- Outreach & new users
- CBAs
- KPIs
- Transitions to service
- Understanding the handover service documentation template - service definition, operational requirements & documentation and user support
- Designing OLAs for operations
- Tools & systems e.g.. ticketing requirements, shared helpdesk
- Brainstorming for VOPaaS service name
- Transitions from AARC?
- eduGAIN Monitoring
Logistics
Meeting will take place at SWITCH: http://www.switch.ch/about/contact/
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