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- Discussion on where should tools be hosted
- technical.eduGAIN for eduGAIN stuff
- MET and fedlab stay separately in their scopes
- REFEDs already has an info page on existing tools, linking to those
- How do we promote this?
- Do we need official GEANT training on the checking and monitoring tools that are available?
- Train federations
- Get it included in the AARC training!!!
- Then get the AARC training to the IdPs.
- Blog posts/features
- http://jusp.mimas.ac.uk/ - agreements for sharing of accounting stats with SPs
Session 4: Operations
- Would like to do usability testing but do not have enough skilled people currently.
- Dev teams would like to do validation early as possible
- Give input on what people are actually doing to define process.
- How to handle dependent code not developed in house
- Allow 2 months to transition a new service
- How to apply agile dev to the split ops model?
- Very important to document current ways of working before considering any change
- Budget your support load in the CBA
- Provide info on default security and DP considerations for pilot and production.
- Use the ops docs as a sanity checklist during development - link to CBA too. Influence design with ops concepts early
- Provide OLA/SLA targets.
Action items
- Nicole Harris Investigate a campus group/SIG for fed id - ask federations for nominations from their own AAI advisory groups
- Brook Schofield Develop Business Development strategy & OKRs based on priorities
- Ann Harding Marina Adomeit Check with Toby Rodwell on use of OTRS in late stage pilots
- Niels van Dijk Populate service template for InAcademia
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