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This page and its child pages hold information about Operational Level Agreements (OLA), that are expressing commitment by

SA2 service_name devops team

eduroam-OT and other parties that delivers particular function or resource required for operations. This page should contain:

  • details on how
service_name
  • eduroam operational requirements are fulfilled and implemented in the operations
  • info on
SA2 devops team
  • eduroam-OT and external partners such as technology providers or external partner projects
  • definition of operational KPIs

RESPONSIBLE: Information provided here is initially made as an agreement

of SA2 devops team, development team

with eduroam-OT and if applicable external partners (during the transition phase), and revised based on the need or

in a yearly service check by service_name Service Manager.

periodically.


Following table summarizes all resources that are used for eduroam service and parties responsible for its delivery.

  • eduroam-OT is provided by GEANT project WP5/Task1
  • eduroam development team is provided by GEANT project WP5/Task1
  • eduroam service desk is provided by GEANT project WP9 



OperationsHardwareSoftware

ResourceTypeProvided byProvided throughDescriptionProvided byProvided throughDecriptionProduct usedProvided throughDescription
1eduroam ETLR serverTechnologySURFneteduroam-OTDevOpsSURFneteduroam-OTVMRadiatorSURFnet/eduroam-OTRadius server
2eduroam ETLR serverTechnologyDeICeduroam-OTDevOpsDeICeduroam-OTVMRadiatorDeIC /eduroam-OTRadius server
3

cat.eduroam.org



server provided by GÉANT

Supporting

SRCE/ Surfnet / RESTENA / PSNC

eduroam-OT

DevOps

SRCE/CARNet

eduroam-OT

VM

CATeduroam development teamin house GEANT dev
Apacheopen sourceWeb server
Geant linkeduroam development teamWindows installer
4

monitor.eduroam.org
(web, monitoring, f-ticks, maps) eduroam database

Supporting

SRCE

eduroam-OT

DevOps

SRCE/CARNet

eduroam-OT

VM

monitor.eduroam.orgeduroam-OTin house GEANT dev
Apacheopen sourceWeb server
5

eduroam.org, lists.eduroam.org

Supporting

GEANT
ops

GEANT Ltd


VM

Apacheopen sourceWeb server
GEANTPR teamcontentWord Pressopen sourceCMS platform
6

wiki.geant.org

Supporting

GEANT
ops

GEANT Ltd


VM

Apacheopen sourceWeb server
CommunityvolunteercontentDokuWiki
Wiki
7eduroam SP proxySupportingSRCE/CARNeteduroam-OTDevOpsSRCE/CARNeteduroam-OTVM


8L1 supportSupportingGEANT Asseduroam service desk
GEANT Ass
VMRequest tracker

9eduroam eduPKIExt. dependency
eduroam service desk






10managed eduroam IdP - Web front end (CAT)SupportingSRCE, PSNCeduroam-OTDevOpsGEANT AssGEANT ITVMCATeduroam development teamin house GEANT dev
11managed eduroam IdP - RADIUSSupportingSRCEeduroam-OTDevOpsGEANT AssGEANT ITVM???
12managed eduroam IdP - OCSP Responder Supporting???GEANT AssGEANT ITVM???
13managed eduroam IdP - Client Root CASupporting???GEANT AssGEANT ITVM???
14managed eduroam IdP - Code signing clusterSupporting?????????