When? Tuesday, 23rd of June from 10:00 - 15:00 CET
How? Via Zoom, please REGISTER HERESessions recording is available on request, contact magda.haver@geant.org
-12:00-10:15 | Welcome and introductions |
10:15-11:15 | " |
Update on COVID-19 restrictions from different countries and perspectives" - chaired by Jonny Lundin, SUNET |
AMRES - TBCUninett - TBCCESNET - TBC12:00-13:001300140015 | "Technical part - new tools" - chaired by Ana Medina Barahona, RedIRIS |
13:15 - 13:45 | Discussion in break-out rooms - Questions 8-10 With the remote environment, what is the demand |
for new for new tools and services? |
How do the NOCs deal with security, bandwidth, quality assurance; demand for digital exams, helpdesks, e-signatures. |
14:00 - 15:00 | Discussion
In order to prepare for the mentimeter discussion meeting, try asking yourself the following questions:
- What is the current COVID-19 related status in your organisation (are you still working from home, back to the office, mix environment...)?
- What are the plans for after summer/rest of the year?
- What are the learnings you are taking from this new situation?
- What challenges and problems have you faced at the NOC?
- How did you organise your help/service desk/support?
- Have you detected change in the demand for services?
- Have you experienced a change of usage profiles in the network?
- What new tools are you using and who is providing them?
- What problems have you faced? New experiences?
- What is the feedback from your customers?