Logistics
Date:
July 28 12:00-18:00
July 29 09:00-13:00
Both days include sandwich lunch.
Location:
SWITCH:
http://www.switch.ch/about/contact/
Any train to the main station (Zürich HB) and then a short walk along the river Sihl or a tram 3 or 14 to Stauffacher.
A ticket from the airport will include tram transfer.
Accommodation:
Draft Agenda
Typically we will avoid presentations in favour of working live and active discussion.
There will be flip charts.
Tuesday July 28 - Theme Product Management and Business Processes.
12:00-13:00 - Lunch, welcomes.
13:00-13:30 - Intros and very quick overviews
13:30-14:00 - Cost Benefit Analysis - general discussion
14:00 - 15:00 - Group work on specific Cost Benefit documents and forms
Suggested groups and CBAs - this can be flexible
Facilitators - Ann & Domenico
- eduGAIN - Brook, Nicole, Maja, Thomas B
- VOPaaS - Marina, Lukas, Mandeep
- Moonshot - Rhys, Justin, Christos(?)
- eduroam - Stefan, Thomas W
15:00-15:30 Coffee
15:30-16:00 Feedback on gaps etc. from CBA brainstorming
16:00-16:45 Operations handover
Timelines and experience from Marina and Mandeep.
Open discussion.
Outline of any needed changes to our workplans based on this.
16:45- 17:30 Special operations focus - monitoring.
Consolidation, integration into eduGAIN technical site, monitoring of features like CoCo extending to R&S etc.
What can we learn from eduroam?
17:30-18:00 Wrap up, apero.
19:00ish - Dinner www.forkandbottle.ch/
Allmendstrasse 20, 8002 Zürich, Switzerland
c30 mins walk from SWITCH along the river, or 10 mins by train, S4 from Selnau to Brunau.
Wednesday July 29 - Theme Roadmaps - all roads to eduGAIN?
08:30-09:15 Arrive, print boarding passes etc.
09:15-10:30 Improving the eduGAIN service online portal. (notes available here)
tech.edugain.org and user/customer facing docs - current status, gaps, problems.
The eduroam experience in creating a supporting services portal.
Enabling Users tools and documentation - integrating into eduGAIN main portal.
Relationship between FaaS and eduGAIN tasks - consolidate info and consistent breakdown of work
10:30-11:00 - Coffee
11:00-12:00 Harmonisation roadmaps
When/how are timelines going, when should eduGAIN prepare to engage the community, breakdown of responsibilities.
12:00-13:00 Lunch, adieu.
Documents
f2f-wallplan.xls - Summary of key deliverables and milestones, to be extended during the meeting.
Notes
Cost Benefit Analysis
-Domenico’s introduction: New in gn4, needed to formalize what we are doing . It addresses when it is appropriate to develop, operate service and how to manage user expectations. EC likes us to make more a business like model. We have to show that we are providing value and benefit to the users.
-CBA is between NIF and SA phase – when it leaves JRA or NIF, and before starting an SA we need to prove that there is a business case for doing it.
-There is a template available, as well as Business case example.
-Domenico role is to support us, also in writing the CBA.
-The goal of CBA is to show to EC that the investment was worth it. The approval of the CBA is done internally by GÉANT, and presented to EC as a part of review ?
- Challenge: Show in the CBA that the service is saving money to the project
- Stefan: CBA also have the part where the non-money benefits can be expressed - for example prestige for NREN doing eduroam etc..
- Domenico’s answer to Lukas: relationships: 1. NIF and then 2. CBA. If CBA is accepted, then the service is assigned to SA. 3. PID is more like a project plan with some additional risk assessment etc.
- Domenico: templates for the documents are still a work in progress
- Ann:CBA is a living document. Should be revised regularly, for example once a year
-Ann: CBA should be used from this project year and should exist for every product from service catalogue, so it could be a cross activity responsibility to manage CBA.
- Ann: for now product managers are in SA5, but this can change in the future in regards to the SA4.
-? Chapter- compelling reasons why users should use the service
- Rhys: Costs? VMs? – SA7 should offer a list of reasonable costs.
- Ann and Domenico: CBA should be done consistently within GÉANT - so that different tasks should have similar costs for VMs. The idea is to build it in to the template as currently template is network oriented.
- Ann answer to Brook: for manpower rate to judge the costs, the mean manpower rate for the project should be used.
-Stefan: can we express in the CBA, how much a service would cost if this would be a payed service, so that we can express how much a service is “saving ” money. We can have it calculated in different levels: users, institutions, NRENs - how much would each of them pay. For example for end users it would be easy to calculate how much they would pay for eduroam, but it would be difficult to charge end users for eduGAIN.
- Christos: we have to understand who are users, and who are paying customers.
- Stefan: there are payments and benefits at each level. We can present as a franchise, where for example NRENs are reselling the services.
Goal for the work groups:
-3 year CBA
- shared VM estimate, 600e for managed VM per year. Non managed VM ?
-