Full title | Define and implement an effective decision-making process |
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Objective | Implement an effective and accepted decision-making process within the team. |
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Applicability | This practice spans all phases of the project. |
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Context | The practice applies to all projects. |
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Addressed elements in SMM | 4.3. Decision-making in the team |
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Actions | - Identify decision areas that require individual accountability of the decision maker
- Consult the team before making the decision.
- Refer to other officers in the organization, is necessary and applicable.
- Provide justification for the decision.
- Announce the decision using the appropriate communication channel
- Make sure the decision is understood by all team members.
- Identify decision areas that require team accountability
- Allow the team to make the decision using an established mechanism (voting, by default)
- Elaborate on a method for conflict resolution.
- Define a method of recording and announcing the decisions
- Choose a communication channel that is immediately available to all involved parties.
- Record the decisions along with a brief justification.
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Risks | - Decisions are made by the Team Leader only
- Decisions are not accepted and/or boycotted by the team.
- Decisions are not justified
- Decisions do not reflect all relevant circumstances.
- There is no effective conflict resolution method
- Tensions within the team rise.
- Decisions are not made or are not accepted
- Accountability is not defined
- Decisions are boycotted by the team
- Decisions are late or not made at all.
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Related practices | none |
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