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Please describe service metrics by populating the table in line with these instructions.

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HTML
<div style="width: 3em"/>

 


Metric name

HTML
<div style="width: 5em"/>

 


Is KPI?

HTML
<div style="width: 2em"/> 
 


Description

HTML
<div style="width: 5em"/>

 


Conceptual level

HTML
<div style="width: 3em"/>
 


Aspect(s)

HTML
<div style="width: 3em"/>
 


Current visibility

HTML
<div style="width: 5em"/>
 


Methods and tools

HTML
<div style="width: 5em"/>

 


Frequency/period

HTML
<div style="width: 5em"/>
 


Target

HTML
<div style="width: 3em"/>
 


Events and alerts

HTML
<div style="width: 5em"/>
 


Processing of results

HTML
<div style="width: 5em"/>
 


Responsible

HTML
<div style="width: 5em"/> 
 


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Historical Data

Metric name

HTML
<div style="width: 6em"/>


Start date

HTML
<div style="width: 3em"/>


End date

HTML
<div style="width: 3em"/>


Baseline

HTML
<div style="width: 3em"/>


Target

HTML
<div style="width: 3em"/>


Measured

HTML
<div style="width: 3em"/>


Chart

HTML
<div style="width: 10em"/>




























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