...
This is an official work item of TF-CPR and most work in this area is likely to occur during worskhop sessions within TF-CPR meetings. However, anyone is welcome to contribute.
DESCRIPTION OF WORK:
The description in the Tf-CPR Terms of Reference is: "Identify topics from among presentations, or to be worked on in group workshops or online, to be turned into a “How
...
Less text more visual. Videos often boild down the best practices anyway. Maybe need to combine 'internal cookbook' and external 'best practices' approach.
| TOPIC | DESCRIPTION | NREN with experience | TYPE of EXISTING DOC | AREAS of EXPERIENCE or EXPERTISE | CURRENT STATUSNEEDS UPDATE? | TARGET AUDIENCE | DEADLINE or DATE of ACCOMPLISHMENT | NEXT STEPS | MATERIALS AVAILABLE to SHARE (materials, links, contacts, resources) | COMMENTS | ACTIONS | CONTACT for DETAILS | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Crisis communication | Set up an internal organisation and training to prevent or react on a crisis | SWITCH |
| in progressno | internal | June 14 | Prior to crisis communications, a risk managment needs to be in place. | Set-up Handbook, Darksites, Text Templates. Carry out Internal Crisis and Media Training2015 |
| Concept (in German) | Crisis communications builds on a risk management analysis | roland.eugster@switch.ch | |||
| Online | MagazinMagazine | Shift of focus from printed magazine to online magazine | SWITCH | Concept | no | external (b2b and b2c) incl. media, internal
| finished | all stakeholders | up and running since April 2014 | Concept (in German) | Needs to be | intedratedintegrated in online communication concept, needs dedicated staff | roland.eugster@switch.chMalware process | ||
| CRM | Create an internal awareness on how to manage and keep track of customer relationships | SWITCH | Concept |
| finishedno | internal and external (b2b, business to customer) | 2014 | publish through Campus Best Practice? | up and running since 2012 | Concept (in German) | SWITCH runs the open source version of SugarCRM Check Campus Best Practice Check which NRENs interested - is it going to become law for everyone? | roland.eugster@switch.ch | |||
| event management | Checklist | internal - TF-CPR & NRENs | list materials available to share e.g. SWITCH spaceship! | SWITCH has stipulated which types of events PR team will not help to plan through resources, so checklists and tools for colleagues good. | |||||||||||
| ARNES | |||||||||||||||
| FCCN | |||||||||||||||
| how did we suvcceed succeed in promoting x | |||||||||||||||
| how to sell NREN services | yes | yes | may need to develop a toolkit that rises above the national constraints | ||||||||||||
| BoD | |||||||||||||||
| How to make a good case study | no | ||||||||||||||
| social media | Jumpstart Pack | ||||||||||||||
| website design & usability |