The purpose of this review is perform a revision of the services, at the point when we are exiting the GN4-1 timeframe. The review should reflect the period of GN4-1: 1. May 2015 - 30. April 2016, and the roadmap for the next time frame of 2-3 years.
Service (Operational) Manager
Miroslav Milinović
KPIs
| Short name | Operational KPIs | Baseline 30/04/15 | Target 30/04/16 | Measured 30/04/16 | Explanation |
|---|---|---|---|---|---|
| KPI 1 | International eduroam authentications per month | 31,832,243 | 26,000,000 | 47,339,724 | Counts sucessful authentication requests that pases ETLR servers, per month (monthly traffic) as specified in the table row and column titles |
| KPI 2 | National eduroam authentications per month | 147,726,234 | 117,000,000 | 215,597,792 | Counts successful authentication requests that pases (only) FTLR servers per month (monthly traffic)as specified in the table row and column titles |
[1] The target figure for end GN4-1 was set a number of months before the project began and is therefore lower than the baseline. The actual achieved growth exceeds that which would have been predicted with the same methodology of the original predictions.
Uptake trends
*NRENs and end-users where applicable
The eduroam service continues to see significant growth, both within countries and across borders. Seasonal fluctuations are evident, linking with main academic holiday seasons and new terms, but on a month-to-month comparison, every month saw growth based on the previous year at national and international levels. The start of the academic year 2015-2016 was performed particularly strongly.
Growth of eduroam national roaming authentications : GN3plus and GN4-1 |
Growth of eduroam international roaming authentications: GN3plus and GN4-1 |
At the end of the reporting period, the eduroam supporting tool CAT had 1281 supported IdPs, over 1000 of which are fully configured. During the period, 1,262,104 downloads were delivered, 1,259,842 of which were end user profiles. do we have numbers at beginning of GN4-1 ? - ( May. 2015: we had 880 IdPs, 699 fully configured, and total of 1,682.377 downloads since the day of the service launch in GN3plus)
Distribution of CAT downloads per type of user device OS |
During GN4-1 two new NROs joined eduroam, Georgia and Ukraine (Totall NRO count =46, see monitor.eduroam,org) what was the number of NROs in beginning of GN4-1 = 44 , and what is the number of geant pariticipants in gn4-1. Who didnt join and why. NOTE: NRO != GN participant (e.g. NORDUNET, GEANT org). All joined.AFAIK
Devops Roadmap
*Roadmap should cover cover upto next year, with more details on plans for next quarter
Miro, can you please provide a roadmap even better at eduroam Devops Roadmap ... We can than put a url to that roadmap here. . Roadmap is currently under construction
Development Roadmap
*Roadmap should cover next 2-3 years, and show where we are on it
Input needed from JRA3 Ann Harding Roadmap is currently under construction - we have one roadmap?
Service availability and incidents
*Including any security breaks
Miro please add. No security breaks
Usage and scalability issues
Miro please add. NO issues we are aware off
Support, operations and devops effort spent and planned
Ask Ann to provide numbers from the SA5 budget.
Proposal for additional KPIs related to usage, uptake and costs
Ann, Miro something to add ?
Although GN4-2 Technical Annex does not have details on target values for KPIs, we have projected the target based on the current rate of usage growth and expected changes in the market. It is expected that growth of eduroam will be slower than in previous years due to full coverage/use in many organisations, and the potential impact of the abolition of roaming data charges in the EU. Nonetheless, as eduroam delivers more value than simply cost of network access, growth is still expected.
| Short name | Operational KPIs | Baseline 30/04/16 | Target | Target M32 of GN4-2 | Explanation | |
|---|---|---|---|---|---|---|
| KPI 1 | International eduroam authentications per month | 47,339,724 | 43,000,000 | 49,000,000 | 55,000,000 | Counts sucessful authentication requests that pases ETLR servers for which time interval are those numbers - what is the start point - see above |
| KPI 2 | National eduroam authentications per month | 215,597,792 | 180,000,000 | 207,000,000 | 228,000,000 | Counts successful authentication requests that pases (only) FTLR servers for which time interval are those numbers - what is the start point - see above |
[1] The target figure for end GN4-1 was set a number of months before the project began and is therefore lower than the baseline. The actual achieved growth exceeds that which would have been predicted with the same methodology of the original predictions.
Any Other Issues
Miro please add
First level support migrated to GEANT OC
eduroam db ver 2.0 spec. first draft released
Deliverable D9.3 Service Approach Specification to Small Site eduroam Adoption (Feb 2016) - basis for eaaS