The purpose of this review is perform a revision of the services, at the point when we are exiting the GN4-1 timeframe. The review should reflect the period of GN4-1: 1. May 2015 - 30. April 2016, and the roadmap for the next time frame of 2-3 years.
Service Manager
Miroslav Milinović
KPIs
| Short name | Operational KPIs | Baseline | Target | Measured | Explanation |
|---|---|---|---|---|---|
| KPI 1 | International eduroam authentications per month | 31,832,243 | 26,000,000 | 47,339,724 |
|
| KPI 1 | National eduroam authentications per month | 147,726,234 | 117,000,000 | 215,597,792 |
Uptake trends
*NRENs and end-users where applicable
The eduroam service continues to see significant growth, both within countries and across borders. Seasonal fluctuations are evident, linking with main academic holiday seasons and new terms, but on a month-to- month comparison, every month saw growth based on the previous year at national and international levels. The start of the academic year 2015-2016 performed particularly strongly.
 |  |
Figure 1: Growth of eduroam national roaming authentications comparing GN3plus and GN4-1 | Figure 2: Growth of eduroam international roaming authentications comparing GN3plus and GN4-1 |
At the end of the reporting period, the eduroam supporting tool CAT had 1281 supported IdPs, over 1000 of which are fully configured. During the period, 1,262,104 downloads were delivered, 1,259,842 of which were end user profiles. do we have numbers at beginning of GN4-1 ?
Figure 3: Distribution of CAT downloads per type of user device
During GN4-1 two new NROs joined eduroam, Georgia and Ukraine ass what was the number of NROs in beginning of GN4-1 , and what is the number of geant pariticipants.
Devops Roadmap
*Roadmap should cover cover upto next year, with more details on plans for next quarter
Miro, can you please provide a roadmap even better at... We can than put a url to that roadmap here.
Development Roadmap
*Roadmap should cover next 2-3 years, and show where we are on it
Input needed from JRA3 Ann Harding
Service availability and incidents
*Including any security breaks
Miro please add
Usage and scalability issues
Miro please add
Support, operations and devops effort spent and planned
Ask Ann to provide numbers from the SA5 budget.
Proposal for additional KPIs related to usage, uptake and costs
Miro please add
Any Other Issues
Miro please add