Web Conferencing Use Cases
1. Webinar
Live event, 1-3 presenters (subsequent) are showing audio, video and presentation or demo.
5-40 participants can discuss by requesting the microphone.
MUST HAVE features:
- A/V communication
- Share pod (PPT, screen, documents)
- Notes
- Chat
- Recording
- Moderator role
- Raise hand
IMPORTANT features:
- Poll
- Whiteboard
- Emoticons (applause, laugh, agree/disagree)
NICE TO HAVE features:
- Breakout rooms
2. Teaching video / video tutorial
Didactically prepared content. 1 presenter showing audio, video and presentation or demo. Recorded for on-demand view at any time. Not interactive.
MUST HAVE features:
- Recording
- A/V
- Share pod (PPT, screen, documents)
IMPORTANT features:
- Export feature for offline viewing, e.g. on mobile devices
- Cutting/editing features
- Spectator access restrictions (public, same university only, etc.)
3. Distributed classroom
Geographically distributed teaching. Students participate actively (poll, quiz, assessment).
MUST HAVE features:
- A/V communication
- Share pod (PPT, Screen, documents)
- Notes
- Role model (teacher / student)
IMPORTANT features:
- Recording
- Raise hand
- Emoticons (applause, laugh, agree/disagree)
NICE TO HAVE features:
- Breakout rooms
4. Video conference
Replacement for H.323 video conference
MUST HAVE features:
- A/V communication: Low delay, perfect audio quality
IMPORTANT features:
- Share Pod (PPT, Screen)
NICE TO HAVE features:
- Poll
- Chat
5. Inter-institutional collaboration
Synchronous and asynchronous work between remote sites in same project. Collaboration in "Virtual Organization".
MUST HAVE features:
- Document exchange
- Independent, asynchronous work
- Synchronous meetings to discuss work results
IMPORTANT features:
- Document versioning
6. Remote support
Replacement for Remote Desktop with control feature
MUST HAVE features:
- Interactive Desktop sharing
IMPORTANT features:
- Simplicity to get started
- Firewall friendliness
NICE TO HAVE features:
- A/V communication for customer interaction