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| Full title | Elaborate a strategy for managing maintenance issues |
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| Objective | Combine the development and maintenance-related activities in development cycles. |
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| Applicability | This practice spans across two phases of software development: development and maintenance. |
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| Context | The practice applies to all projects. |
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| Addressed elements in SMM | |
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| Actions | - Include maintenance-related activities into the development cycle
- Define scope and responsibilities for managing the maintenance-related activities
- Decide between a fixed-time or fixed-scope strategy of maintenance
- Perform maintenance before implementing new features in the development cycle
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| Risks | - Maintenance activities are not performed or performed irregularly/ad-hoc
- The project becomes unmaintainable
- Development is not linked with maintenance
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| Related practices | BP-B.5: Record and manage issues encountered with the product |
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